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Plan didn't change - important!!

chi19
Great Neighbour / Super Voisin

Hi,

 

I was on a 10 days plan before (with no texting) and I just recently updated my plan to 90 days with 12 GB data, unlimited calling and texting.

 

I clicked on change my plan now instead of my next renewal date which is tomorrow(Nov 4th). I thought that my plan  would change right away but I am still  getting a message saying people are trying to text me but I don't have the text msg service on my plan.

 

When I log into my account, it shows that I have $120 as my available funds but it still shows me $25 per 10 days as my plan.

 

Please, let me know because I don't want my service to get suspended.

 

Thanks!

2 REPLIES 2

chi19
Great Neighbour / Super Voisin

Thank you 🙂 !!

 

I just did

CaNuCk07
Mayor / Maire

@chi19  Looks like alot of users are having this issue right now.

 

Be sure to send one of the mods a message and they'll help you out as soon as they can, and include your PM number in your private message.

 

@Shazia_K

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