Plan change
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09-17-2018 11:09 AM - edited 01-05-2022 01:49 AM
Hi,
I wanted to change my plan for this month. I just made the payment to my account. However, the current option does not allow me to change the plan for this month. I ended up activating my current plan. My phone no is 647-xxx-xxxx. Pls help to change my current plan to the below one.
Special Offer! $40 for 4.5 GB of Data at 3G Speed
Thanks
Kavitha
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09-17-2018 11:22 AM
Send a message to the mods with your request
They are pretty good changing plans within a couple days of payment.
How can you get help with your account, activation, or service?
- Please contact the Community Moderator Team to get gelp with you account.
- They are Public Mobile support employees who can help with your issue (More details).
- Click here to send them a private message.
In your message please include:
- PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue
Don't know your pin?--provide any 3 of the following:
- Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount
How long until they reply?:
- Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].
- Messages are replied to during business hours and in the order they are received
- Typical response time is between 1-3 hours, but can be up to 48 hours.
- There is no need to send multiple messages.
Some good posts/reads:
- Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions
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09-17-2018 11:12 AM - edited 09-17-2018 12:10 PM
@kavidhan_7910 wrote:Hi,
I wanted to change my plan for this month. I just made the payment to my account. However, the current option does not allow me to change the plan for this month. I ended up activating my current plan. My phone no is xxx-xxx-xxxx. Pls help to change my current plan to the below one.
Special Offer! $40 for 4.5 GB of Data at 3G Speed
Thanks
Kavitha
I don't have any specific help for you, but I recommend you delete your phone number from your post, since this is a public forum and just anyone off the street can see the personal info you post.
Edit: And then I went and quoted your number in my post - I've edited it out now.
