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Plan change

kavidhan_7910
Great Neighbour / Super Voisin

Hi,

I wanted to change my plan for this month. I just made the payment to my account. However, the current option does not allow me to change the plan for this month. I ended up activating my current plan. My phone no is 647-xxx-xxxx. Pls help to change my current plan to the below one.

Special Offer! $40 for 4.5 GB of Data at 3G Speed

 

Thanks

Kavitha

2 REPLIES 2

mimmo
Retired Oracle / Oracle Retraité

Send a message to the mods with your request 

 

They are pretty good changing plans within a couple days of payment.

 

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In your message please include:

  • PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

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How long until they reply?:

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Some good posts/reads:

  • Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions

 

cappaj
Model Citizen / Citoyen Modèle

@kavidhan_7910 wrote:

Hi,

I wanted to change my plan for this month. I just made the payment to my account. However, the current option does not allow me to change the plan for this month. I ended up activating my current plan. My phone no is xxx-xxx-xxxx. Pls help to change my current plan to the below one.

Special Offer! $40 for 4.5 GB of Data at 3G Speed

 

Thanks

Kavitha


I don't have any specific help for you, but I recommend you delete your phone number from your post, since this is a public forum and just anyone off the street can see the personal info you post.

 

Edit: And then I went and quoted your number in my post - I've edited it out now.

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