09-04-2018 07:37 PM - edited 01-05-2022 05:36 AM
Hello,
I topped up my account to the amount needed for my plan, and the next payment is on December 2, 2018. I cannot make phone calls, text, or use data as of September 4, 2018. Can someone please help me?
Thank you,
Kevin Do
Solved! Go to Solution.
09-04-2018 07:53 PM
@kevindo27 Looks like something gone wrong with your renewal. You will need to send a private message to the Moderator_Team with your account info and they will get in touch with you shortly.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.