Plan Expired

[Jedi180]

My plan says that it expired but my credit card is still good. Please help! I need to make and receive calls. Thank you!

@CS_Agent 

[Ernest]

Neither did my AutoPay work two days ago. But I just added funds manually just now, and now works like a charm. Technical hiccups do happen, understandably. But glad it works now.  My AutoPay did not charge my credit card, so that was great. Remained on AutoPay for future  renewals.

[cavemantoronto · Accepted solution]

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@Jedi180 wrote:

Thanks for your response. The phone didn't work. I just made a manual payment and it worked. I got that advice from reading the other posting regarding this autopay issue.

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Public Mobile had problems with autopay yesterday.  Everyone impacted should just make the payment and not wait for Public to fix it. 

[Jedi180]

Thanks for your response. The phone didn't work. I just made a manual payment and it worked. I got that advice from reading the other posting regarding this autopay issue.

[ChuckYeah]

Yeah as @cavemantoronto says, if this is your renewal date, you'll see this until tomorrow morning. If your phone continues to work, there's nothing to worry about. 

[cavemantoronto]

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@Jedi180 wrote:

My plan says that it expired but my credit card is still good. Please help! I need to make and receive calls. Thank you!

@CS_Agent 

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it says that every renewal. See if your phone works. if your phone works, you're ok.  if phone doesn't work, make a manual payment.