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Picture messaging still not working

Alex104
Great Neighbour / Super Voisin

Hi all. For a few weeks now I have not been able to send or receive pictures. I've seen a lot of posts about people having issues with this and I've tried resetting my network settings, resetting all settings, as well as manually updating my APN. None of these have helped even after restarting the phone. For context I'm using a OnePlus 7T. Any other suggestions would be appreciated!

2 REPLIES 2

Alex104
Great Neighbour / Super Voisin

Thanks to a private message I was able to get it working again! I just changed the APN and APN type to all caps (SP.MB.COM and DEFAULT,MMS,DUN) and it seemed to fix the issue!

NDesai
Oracle
Oracle

@Alex104 People usually have these kind of issues on older Android devices. Likely the APN settings needs some adjusting. Take a look at this announcement and make the necessary changes and make sure they match exactly. You need to turn on data in order to send and receive MMS messages. 

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