4 hours ago
41m ago
it is a general issue for Western Canada now
42m ago
Same. I’m in BC
3 hours ago
Hello there, and thanks for visiting our community forum.
The community is a great way of searching for answers and help from our customers, in case you are in the West, currently we are working as fast as we can to have the service back and running, we apologize for the inconvenience, however if you still need assistance, and you have reached out through a private message, we kindly ask to keep an eye on your community inbox.
Our customer support team will get in touch as soon as possible.
Public Mobile Team.
4 hours ago
are you in the West, specifically in Alberta?
there is outage in the West, in Alberta
Degradation of wireless voices services in Alberta
Many said they cannot make calls, but they can receive calls and data and text both work
I think you should let PM knows, just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 hours ago
@MJ22 there seems to be an outage affecting western Canada. Hang tight as services should hopefully be restored soon.
check for outages here: