Payment

[brady2]

i have a 15 doller plan for my son and i put in 22 doller public mobile card and i missed one day late and now i cant pay it i have 24 dollers in my acc but i still cant pay for it and now my son has a phone with no calls or texts on it 

[will13am · Accepted solution]

@brady2, if the account is in suspended state, use the reactivate button.  I have had situations where the response is not immediate.  An hour or so later, the account status changed to active. 

[Dunkman]

@brady2 

I assume you have a positive balance of $22, but your acccount won't activate.  In the self service account, is there a re-activate plan button?

You could also try the lost/stolen phone trick.  It seems to reset your plan.  

To report your phone  lost/stolen.  Login to your account.  Choose Plans and Add-ons tab. Then choose Lost/Stolen Phone tab.  The choose Suspend Service tab.  Logout.  Wait few minutes.  Login in and report your phone found.  Reboot phone.