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Payment

Oliver915
Great Neighbour / Super Voisin

Trying to pay but none of my credit cards will be accepted. Have tried signing up in the app and online.

5 REPLIES 5

Oliver915
Great Neighbour / Super Voisin

Yes they are

abtest
Model Citizen / Citoyen Modèle

Are these Canadian issued cards?

Mxt
Good Citizen / Bon Citoyen

@Oliver915 

 After so many tries you wait an hour or better a day.  Before logging back in, delete your browsing history, cache and cookies.  Reboot.  Then try again.  You can also try using  different browser and/or incognito mode.

If you are still having issue, you can send a message to CS-agents explaining the issue at the link below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS Agents will reply to your community in box.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

Oliver915
Great Neighbour / Super Voisin

It says "credit card validation failed". I get the same message on 3 different cards I have.

abtest
Model Citizen / Citoyen Modèle

Are you seeing a specific error message?

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