09-24-2022 07:54 PM
hi
my current credit card was victim fraud, so was closed and the bank sent new one not yet received 10 days and will be activated after biling date !
so, is it ok for payment since im already authorized auto pay with the old card ?
tnx
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09-24-2022 08:17 PM
@sof wrote:so, if i call 611, can they accept i pay by debit card ?
for voucher , i have no idea ?
No, you can't use another credit or debit card by calling 611. However, you can redeem PM voucher by calling 611.
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09-24-2022 08:16 PM
thanks,
will update my payment authorization with other credit card.
09-24-2022 08:14 PM - edited 09-24-2022 08:15 PM
@sof Your bank probably deactivated your old card, so it won't work when your plan renews. You will need to use another card if you have or purchase PM voucher as mentioned above. You can add one time funds prior to renewal if you would like to use someone else's card temporarily.
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If you need to contact PM Customer Support Agent, send a Private Message.
09-24-2022 08:13 PM
so, if i call 611, can they accept i pay by debit card ?
for voucher , i have no idea ?
09-24-2022 08:03 PM - edited 09-24-2022 08:07 PM
hi no it won't be ok. you will need to purchase a voucher from a store. superstore(the mobile shop) and 7 eleven have it