06-28-2018 11:52 AM - edited 01-05-2022 05:00 AM
Hi,
I Opted for a 40$ plan.I even opted for auto-payment.So it means only 38$ should be debited from my account instead 42$ is debited.Please help.
Thanks,
Akhil
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06-28-2018 12:03 PM
@thottempudiakhi wrote:No this is my third month.Auto-pay is on from first month.
Oh then, $42 is the total you were charged and that is probably correct ($38 + tax).
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06-28-2018 11:59 AM
No this is my third month.Auto-pay is on from first month.
06-28-2018 11:57 AM
Is this the first month of your plan? The $2 autopay credit will show up on the second payment.
GC
06-28-2018 11:57 AM - edited 06-28-2018 11:58 AM
06-28-2018 11:56 AM - edited 06-28-2018 11:59 AM
@thottempudiakhi That is correct. The first payment is the total plan cost, but if you enabled autopay during activation, you will see the $2 credit in your account. On the next renewal, you will be charged $36+tax and then continued $38+tax.
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06-28-2018 11:55 AM - edited 06-28-2018 11:58 AM