11-06-2017 01:07 AM - edited 01-05-2022 03:31 AM
Hi
I can't access my self-serve account because I forgot my password. I've tried to trigger the password reset email 3 times last night, and it came...a few hours later. I opened the emails each time but and the password reset links had expired.
Would appreciate if someone can help me reset. Thanks.
11-13-2017 01:21 PM
Issue resolved, password reset ok.
Thanks.
11-06-2017 02:33 AM
Your account needs a password reset with the help of a moderator. Click this Moderator_Team link to send a private message for assistance. Include your e-mail address and phone number. More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...
Password resets are time-sensitive, so be alert for any response from the mods, and don't delay once you get the reset message.