Password and Account Login

[Kirby]

I cannot log into my online account as I have no password.  The girl at the store did not provide the password when she set it up. Also the "forgot password" does not send me any emails.

[Kirby]

Yes tried that but because the account was created I could not use it. Iy got resolved thru an admin. Cheers

Kirby

[cappaj]

Right, I may have spoken too early when I said to message the mods - I don't know how in-store activation works with relation to your online account. Did you try the "Create Account" option on the My Account login page?

[johnny142]

Hello,

You just need to register on the main webpage. Your community password and account is different then the one to check your mobile account.

[cappaj · Accepted solution]

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@Kirby wrote:

I cannot log into my online account as I have no password.  The girl at the store did not provide the password when she set it up. Also the "forgot password" does not send me any emails.

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EDIT: Before contacting the mods - have you tried the "Create Account" option on the My Account page?

The forget password function is broken - send a private message to Moderator_Team with your name, phone number, account number and PIN to ask them to help you. Note that they've been extra busy lately - may be a day or two before you get a response.