03-22-2019 11:05 AM - edited 01-05-2022 06:56 AM
Yesterday my account dues were paid by voucher , get up this morning and I find out I have no service. I tried to re-enter the same numbers from yesterday...no good, already been used by me yesterday...I had too go out and pay for another voucher...ripped off I guess...need help to be able to get ahold of Public Mobile , anyone have a phone number for them...?
03-22-2019 11:07 AM
@Reginal wrote:Yesterday my account dues were paid by voucher , get up this morning and I find out I have no service. I tried to re-enter the same numbers from yesterday...no good, already been used by me yesterday...I had too go out and pay for another voucher...ripped off I guess...need help to be able to get ahold of Public Mobile , anyone have a phone number for them...?
There's no phone number here. That's partly why rates are less around here.
There seems to be another substantial problem with many customers today.
You'll need @Moderator_Team assistance.
03-22-2019 11:06 AM
@Reginal wrote:Yesterday my account dues were paid by voucher , get up this morning and I find out I have no service. I tried to re-enter the same numbers from yesterday...no good, already been used by me yesterday...I had too go out and pay for another voucher...ripped off I guess...need help to be able to get ahold of Public Mobile , anyone have a phone number for them...?
If you had a legacy plan there seems to be an issue with plans not changing, you should contact a moderator, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437