PUK request

[Mbaron]

Requesting my PUK info to unlock sim. I submitted a ticket but I’m not if it went through or not there was no confirmation or feedback afterwards. What’s ETA on response time and how do they contact me?

[Sansan · Accepted solution]

They say the respond time is between 30 minutes to 2 hours.

You can view the response via your inbox or your avatar top right of your phone screen.

https://urlshortner.tiia.ai/xYpc_I

[kb_mv]

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@Mbaron wrote:

Requesting my PUK info to unlock sim. I submitted a ticket but I’m not if it went through or not there was no confirmation or feedback afterwards. What’s ETA on response time and how do they contact me?

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@Mbaron If you aren't sure you can send a DM at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Watch your inbox for a reply. It could take a few hours or longer.