PUK code

[Stuckneedhelp]

My daughter accidentally turned SIM pin on, on her phone and now she only has SOS access. It says she needs her PUK code. How can she get that. She can’t log in to her account because they text her the confirmation code to log in but she can’t receive texts because her phone is only in SOS mode. How else can she contact for help to get her code?

[softech]

@Stuckneedhelp   

If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM cannot be accessed" or on an iPhone's status bar showing  "Locked SIM"
         open a ticket with PM Support by messaging them : 

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
           **Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there.