Over payment

[Manpreetkaur-33]

As i pay my bill twicely by my mistake.  How will i get refund for that? 

[gpixel]

@Manpreetkaur-33 

what I suggest doing is leaving the extra money in your "available funds" to use it for your next renewal. then when you receive a text that your plan has renewed manually top up your available funds. I usually have about 1 months worth of "available funds" in my account at any given time to avoid possible issues

[Mornerichard]

Did you pay manually? 

If so, the amount will remain in your account and you won't have to pay next month. 

If you don't want the money to remain in your account, you can probably contact support, not sure if they can refund account funds. 

If it was an auto pay, they will probably reverse the duplicate charge. 

[geopublic]

@Manpreetkaur-33  The extra funds will go into your account balance and will automatically be used  during your next plan renewal.

[Helpershelper]

Unfortunately, there are no refunds as this is a prepaid service.