Original Call Number Error

[madden]

Anyone who tries to leave me a voicemail gets a OCN error. Can PM manually set up Conditional Call Forwarding for me?

[madden]

That's right. Works perfectly on friend's PM account. So I know there is a back end solution. 

[madden]

Thank you!

[madden]

The thing is ocn was correctly setup for second line. I believe because the number was ported from TELUS. Point being there is a technical solution on the back end. The question is will PM process it?

[GinYVR]

@maddenUnfortunately I don't think Public Mobile supports OCN.

Here is the link that provides more information https://productioncommunity.publicmobile.ca/t5/Public-Lab/OCN-original-called-number-packet-support/...

[geopublic · Accepted solution]

@madden 

[madden]

Thank you. I already completed the codes and that is how ended up with the OCN error. The carrier needs to manually set up the conditional call forwarding to resolve the issue. 

[geopublic]

@madden  Click here for  info on how to setup call forwarding.

[cavemantoronto]

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@madden wrote:

Anyone who tries to leave me a voicemail gets a OCN error. Can PM manually set up Conditional Call Forwarding for me?

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Are you trying to use Youmail?