05-16-2015 09:26 PM - edited 01-04-2022 01:31 PM
Hi,
I have a Public Mobile SIM card that I haven't used for a while. I was wondering if I could use it again instead of getting a new one and still have my old prepaid plan?
Thanks.
05-18-2015 10:08 PM
05-18-2015 09:47 PM
05-18-2015 07:56 PM
Why does public mobile delete the number from the system after 90 days? [sorry if it's an impertinent question]
Also, how long does it take to get accepted as a beta customer? When is public mobile going to launch? Do they accept many people before their launch?
05-16-2015 10:36 PM
@christiana, @DK is correct. If account remained Suspended over 90 days, 91st day account is put to sleep permanently, and you will have to rejoin PM with the New Plans ONLY.
Currently, PM is in Beta mode. Which means PM is currently in a Test Mode, and NOT YET officially open to the General public yet. If You wish to become a PM client, You must sign-up to PM's Beta and await an official Invite to PM's list of Beta clients who enjoy $10 off for 12 Months, and also benefit from Rewards as well. The Downsides are No More IVR *611/1-855-4Public call centers, or Global Txts, though Global Txts can always be added later on, I hope.
05-16-2015 09:34 PM - edited 05-16-2015 09:35 PM
Hi if by old you mean it has been greater than 90 days since your last payment was due for the phone number associated with the old sim the answer is no!
You will come to that realization when you go to log in and pay and your account has been deleted.
If under the 90 days then you should be able to top up and proceed as normal with the old number/sim.