Number Transfer Still Not Successful After Multiple Requests

[Calebarowe]

Hi, I’ve already requested the number transfer multiple times and replied YES to the authorization text each time. The transfer still isn’t successful. I still can’t properly receive calls/texts. Could you please check the port status and escalate it if needed?

[Calebarowe]

I did call the number, but I wasn’t able to connect with an agent. The call disconnected on its own. I’ve already sent CS a message now just wait for the response 

[tw7366]

I also had an issue while transferring my number over from Fizz.

I was able to resolve it through chat, but be aware it can take some time.

Honestly, contact CS asap instead of sending multiple requests.

[slusagm]

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them 

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote