11-15-2016 07:15 PM - edited 01-04-2022 06:22 PM
I am unbelieably frustrated right now.
I switched to Public Mobile on October 14th and a month later I found that I haven't been able to recieve calls. I'm able to send calls, recieve and send text, and use data so it took me a while to figure out that I had an issue
Minor inconcieve but fine, I sent a message to customer service and have been waiting since Novemebr 8th and have yet to have a rep really help me with anything.
Now I figure out since they did not port me properly my old provider charged me for the last month due to their inabilities.
To put the cherry on top, I figure out today that my number is suddenly changed into a new one with no messages telling me that this was happening.
Can someone give me an idea of what is happening? I can't believe the lack of communication Public Mobile possesses.
11-16-2016 03:45 AM
You will need to contact one of Public Mobile mods with details posted here: http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...
Additionally with this frustrating issue @Jeremy_M might be able to help. Hopefully, you don't loose your number.
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