I have switched to public mobile from Rogers yesterday and i am unable to send/rec texts. However i am able to make calls via public mobile. Text messages are not working. Any help will be appreciated.
I have subscribed to PM mobile from Rogers yesterday. Its been more than 24 hours and i am still not able to receive voice calls or send/receive text messages. Only outgoing calls works. Also i have called my previous carrier Rogers and they said number is still active in their system. However i have sent transfer number request from the PM app. and it says it will take more than 5 hours. Here i am and still same loop without sms/text and not able to receive calls. Who can help from PM support team? Its so frustrating. Please help.
Yes I am having same issue porting from Rogers to PM. Incoming calls not working and also text not working. Only outgoing calls are working. Public mobile please fix this issue. Thanks
I had same issue when I swiched from Fido to PM. I cannot send message and cannot receive calls. But I can make calls using Public Mobile number. I called several Fido custmer numbers and cannot reach a live agent. Finally I went to Fido store and it turned out the number is still with Fido. They helped me reactivate Fido number and I am switching now. FYR I didnt realize there is issue until my boss said when call me it went to voice mail directly. Hope this helps.
I have tried rebooting the device multiple time already. The voice and data works only sms is not working. i have opened a ticket reference : 646599-268
