Not able to Send photos

[sweeterhome]

Hi,

I have a huawei p30 and a huawei p30 lite. I used to be able to send photos with my huawei mate 9, but I cannot send photos anymore after switching to huawei p30. Neither could my boy with huawei p30 lite. Should I reset some settings?

Thank you.

[porcupine]

is your data turned on

[popping]

@sweeterhome 

If your data is working, enable mobile data to send/receive picture message.  Picture message will not use wifi to send/receive picture.

If your data is not working, restart your phone with your PM SIM Card inserted to let your SIM card to configure your APN settings.  If your data still not working after restart, you need to manually configure your APN as above.

[LurganIeUk]

Are you turning your data on to send pic?

[Jb456 · Accepted solution]

I have a P30 as well.

Check the APN settings. Below are mine from my P30.

You also have to have data turned on to send receive MMS. My old Huawei honor 6x didn't have to have data turned on (maybe some type of automatic switch that flipped data on for a second then back off) but these P30s need data to be on.

 

Save and reboot phone.