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10-09-2018 10:54 AM - edited 01-05-2022 02:05 AM
I Have not recieved my sim card I ordered online on 09/14/2018. Who can check its status or refund the charge?
order number
147187
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10-09-2018 10:59 AM
@julianrabideau wrote:I Have not recieved my sim card I ordered online on 09/14/2018. Who can check its status or refund the charge?
order number
147187
As @RobertQc said you can have the moderator team look into your package.
But if you need to get a sim fast you can always purchase one at walmart, mobile shop or wow! mobile
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10-09-2018 10:56 AM - edited 10-09-2018 10:57 AM
@julianrabideau wrote:I Have not recieved my sim card I ordered online on 09/14/2018. Who can check its status or refund the charge?
order number
147187
That's longer than it should take to get your sim card. You should shoot off a message to the mods to look into the package for you. I beleive they are traced with xpresspost so it should be easy for them. Click this to send them a message. Remember to include as much detail and include your name, account number and/or phone number and pin number so they don’t send you a message back asking for more details.
I know it can be a little frustrating to wait but they will get back to you asoon as they can between Monday-Friday 9am-9pm (EDT) and Satuday-Sunday 9AM-7:30PM (EDT)
For more information about contacting a moderator Click Here