No Service Now after Porting

[srogers]

Ported Number on Saturday, was working after @Mary_M resolved porting issue, now we you call the number it says number is not in service. Had similar problem when porting another number from telus couple weeks ago.

[iamleoliu]

I am having the same issue as you did. Hopefully it can be resolved. @Shazia_K

[srogers · Accepted solution]

@Shazia_K worked to help get this resolved all working again.

[srogers]

Defintely tried the usual, reseeding the SIM, power off and on..I noticed now that my telus account is now closed when i sign on to it where i was able to yesterday. Also like i said when you call the cell number it says its no longer in service so i think its a telus/PM issue.

[Sameer]

Doesn't hurt if you didn't try, pull out your sim and reboot phone and see if any of that fixes it. Otherwise, yeah you will have to wait for a mod. 

[daredogg]

@srogers Usually there are no issues porting from Telus, so I am surprised to hear of yours. Hopefully it's something quick and your service is restored once a moderator checks it out.

[neilselden]

Hi,

Sorry to hear that you're having troubles.

This is definitely a job for one of our moderators.  @Shazia_K, can you help out @srogers?

Cheers,

Neil