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No SIM

hua
Good Citizen / Bon Citoyen

My SIM card is inserted into my iphone but for some reason it shows up as "No SIM"

 

On top of that, terrible terrible service when I called in to get help. This woman directly hung up on me after being asked to repeat what she was saying. 

 

Hoping to get this problem resolved as soon as possible.

10 REPLIES 10

jxoco
Good Citizen / Bon Citoyen

Someone else mentioned that they put a piece of paper behind the sim so that it was tighter against the contacts in the phone and that fixed it for them.

 

 

Rockdaddy22
Retired Oracle / Oracle Retraité
Who did you phone?

hua
Good Citizen / Bon Citoyen

Is anyone able to provide any support or let me know what steps to take?

hua
Good Citizen / Bon Citoyen

I have tried to turn on and off airplane mode, and turn my phone on and off but it hasn't worked. 

chinaweike
Good Citizen / Bon Citoyen

1.activate your sim card by yourself,

2.use a unlocked phone.

3.try rebooting

4.it will take 10 m -2 hrs.

riversday
Good Citizen / Bon Citoyen

Did you activate your sim card on active.publicmobile.ca? What were the steps that you took so far? It's just so we have a better understanding of what the situation is.

hua
Good Citizen / Bon Citoyen

Sorry who's a mod?

hua
Good Citizen / Bon Citoyen

My phone is unlocked, and I have tried it in another phone- it still doesn't work.

hummuschips
Town Hero / Héro de la Ville

There is no phone support with public mobile.  What carrier did you come from and is your iPhone unlocked?  Have you tried your SIM in another phone if you have access to it?

UDP7
Model Citizen / Citoyen Modèle

Did you PM a mod for help?

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