Network Unlock code

[ericouellet]

Hi, I would like an Unlock code for a Moto G (3rd Gen, 2015). IMEI = 3554xxxxxxx.

thanks

[Korth]

@ericouellet

If your phone is carrier-locked then you need to contact the carrier it was purchased from to obtain your unique (IMEI-based) carrier unlock code/codes (NCK, NSCK, SPCK, CCK, CPCK, SIMCK, etc).

PM does not sell any phones (and they haven't since around 2012-2013) so they won't even know your unlock codes.

If your phone is not carrier-locked but your Public Mobile SIM card (along with your PM account, phone number, etc) is access-locked then you need to contact the mods to get a SIM unlock code (PUK) issued to you.

[mimmo · Accepted solution]

@ericouellet you need to message the mods via a private message  with your phone details. 

Mods will only be able to unlock telus or kood phones.  if your phone is from a different provider you will need to contact that provider

How can you get help with your account, activation, or service?

• Please contact the Community Moderator Team to get gelp with you account.
• They are Public Mobile support employees who can help with your issue (More details).
• Click here to send them a private message.

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