Need a new ESIM

[SyedArsalan24]

Hey. I have ported over and my esim didn't seem to work so I tried deleting it and reinstalling is but now I need a new Esim and no way to get into the public mobile app without 2FA. I have private messaged CS but is there any way I could do it myself?

[slusagm]

Usually just download the app and rebuy 

But since you have not activated yet, you will have to trouble logging in.  so, ask PM to help 

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage