10-19-2025 12:02 AM
Hi, can someone tell me why my phone goes to SOS and rebooted it I see PM turnoff my LTE I don't know why .
someone already has that experience?
10-19-2025 10:55 PM
@PharesD wrote:Nope is not that case cause my plan will renew on November 14, 2025
A Public Mobile plan/account being in suspension couldn't cause your phone to be in SOS mode, regardless. Accounts in suspension still allow the device to connect to the network. Usage just isn't possible.
10-19-2025 09:51 PM
Nope is not that case cause my plan will renew on November 14, 2025
10-19-2025 01:40 AM
@PharesD How is your account? If it's due for renewal, please ensure you have a valid payment method added.
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