My account

[Knicotine66]

I had 25 in my account and was gonna put more money on my account before I had to renew my account but it took my 25 for some reason and now my account is not active

[Shazia_K]

Hello @Knicotine66, 

Sorry to hear about this!

Can  you please send me a PM with your Public Mobile phone # so that I can help you out? 🙂

Thanks,

Shazia

[ShawnC13]

@Shazia_K  would you be able to look into this for @Knicotine66  if you are still around.  If you aren't I am sure Sarah or Mary will get to it as well.  I am pretty sure this is something a mod will have to look into so I have tagged them and hopefully they will be able to look into this for you very soon