04-24-2015 02:17 PM - edited 01-04-2022 12:38 PM
My Motorolla phone stops working.. The keypad is frozen & the screen is all blurry. What do I do?
04-24-2015 03:21 PM
@mtelon
Which Motorola phone do you have? Most of their newer models have non-removable batteries.
If it is something like the Moto G you can try holding the power button or power button and volume down button at the same time to try shutting down the phone.
Alternatively you could wait until the battery dies and the phone turns off and then attempt to reboot the devie by charging it.
04-24-2015 02:49 PM