@alecmacneil wrote:When I log into My Account, the page is blank except for the word “Hello” in the top left corner. I can’t see my plan, make changes, do anything. Any advice?
@alecmacneil Clear your cache and maybe even restart you computer. If you still can't see you plan details, is your phone working? If not, submit a ticket to Public as they might have to reset your account from their end.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
