My Account Access (Security Questions)

[afenwick]

Hello everyone, long time Public Mobile user here however I am having difficulty accessing my account on the Public Mobile site.  I am trying to up my plan however I can not remember my password or my security question.  Apparently I am supposed to contact a mod to gain access to the account however I have not been successful in doing so.  Any help is appreciated.

Thanks.

[CS_Agent]

Hello @afenwick, 

Thank you for reaching out to us. Hope you're doing well! 

We're sorry for the trouble with your online account access. For assistance, please do send us a private message along with your phone# and PIN#. 

Thank you!