@thapager wrote:
Hi. Can someone post a hyperlink to private message a Mod? Every time I try to send a new message is keeps saying ‘searching for users and it never loads.
Thanks
Send ONE (1) private message to them here and include your phone number and PIN to minimize back and forth identity verification.
Forget your PIN? Then you'll need 3 of either of these pieces of information you used when you signed up: full address, birthdate, last 4 digits of CC you might have used, email address on the account, alternative phone number you might've entered when you signed up. Or, in addition, either of these to get to 3: last payment amount and date, last add-on bought and date.
Then hopefully they will get back to you as soon as they can between M-F 9-9 (ET) and Sat-Sun 9-7:30 (ET). But it could be up to a couple days.
Depending on your notification settings, you would get an email notifying you of a reply. Get back here and click on the little envelope in the upper right of your screen that would then have a red blob indicating that you have a message.
