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Manage subscription tab not working

Gozilla
Good Citizen / Bon Citoyen

I tried app and website manage subscription tabs days whoops tru again later its been two days plus I want to get a new sub. 

4 REPLIES 4

Gozilla
Good Citizen / Bon Citoyen

Sorry nope, it wont "change plan"

Gozilla
Good Citizen / Bon Citoyen

What ended up working was to stop my current subscription, then everything is working now, weird glitch now I can sub to a new one.

Gozilla
Good Citizen / Bon Citoyen

I tried both, I cleared cache, two browsers my cell phone app it just says 

"Oops! We encountered an error processing your request.

This may be due to a system error, please go back to the previous page and try again."

I would like to change my subscription but there's a problem with my acount somehow. How can I get it fixed?

BKNS27
Mayor / Maire

@Gozilla 

The PM app and website worked for me with no issues.

What are the problems you are running into?

Is your phone running the latest iOS/OS on your phone?

Clear the cache on your browser on your computer to login to your account.

Need Help? Let's chat.