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[Bwanczyk]

Hello,

I reset my password but it appears my email won’t work. I may have forgotten or there’s an error. It’s difficult to communicate with public mobile and receive help. Is there help to have this looked at. Thank you 

[Outdoorsman · Accepted solution]

hi to change or reset your account email you need the help of a service rep 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-u

[dust2dust]

Try another browser or device or use private mode. What are you needing to do in the account?