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Log in problem

smhmirdehghan
Great Neighbour / Super Voisin

When I tried to log in it said wrong password and when I try to reset my password it says we sent you an email for reseting your password but I didn't get any email, also I forgo temail I used to activare my account ! 

1 REPLY 1

ShawnC13
Oracle
Oracle

@smhmirdehghan wrote:

When I tried to log in it said wrong password and when I try to reset my password it says we sent you an email for reseting your password but I didn't get any email, also I forgo temail I used to activare my account ! 


The password reset doesn't work you will need to message the mods. 

To send a private message to a moderator click this link.

 

In your message please include:
    • PM Phone Number
    • 4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)
      • account number
      • date of birth
      • complete address listed on account with postal code
      • email address on account
      • most commonly called numbers
      • alternate number listed on the account
      • last payment date and amount
      • last 4 digits of the credit card
    • Detailed explanation
Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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