Locked Out

[jnay]

Hello,

I'm locked out of my account. Can someone please help me unlock it? Thank you!

[wetcoaster]

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@jonboy1112233 wrote:

@CS_Agent anyone want to help>>??? i cant rememeber what i did in high school

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@jonboy1112233

You have posted in an old thread. For future reference you'll get more visibility and faster help for your problem if you start a new topic.

The password function hasn't been working smoothly for a while - you'll need to contact the moderators for help. Working on a first come first serve basis, they will get back to you asap. We recommend that you enable email notifications so that you get their message right away and follow the procedure right away to avoid another reset time out.

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

[jonboy1112233]

@CS_Agent anyone want to help>>??? i cant rememeber what i did in high school

[jonboy1112233]

this is bugging the crap out of me someone HUMAN help me out please

[jnay]

Thanks @ShawnC13 and @Mana for the quick responses. I'll message the mods 🙂

Cheers,

Jnay

[Mana]

@jnay please send a private message to @CS_Agent and they will be able to help you out. 

In your message to them please include:

- your account number

- your phone number

- your account pin

- your accounts email 

[ShawnC13 · Accepted solution]

@jnay,

You will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...