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LG G4 - Data works but cannot open some websites

et3rn1ty
Good Citizen / Bon Citoyen

I just have a strange problem on my LG G4

I switched to Public Mobile 2 weeks ago and everything worked ok even without resetting the phone like some other people with LG G4.

Today, I noticed that I couldn't open the websites from the chrome browser. It will give me an error message that the website cannot be reached.

I tried my sim card on my spare Nexus 4 and everything works normally.

Does anyone else have a similar problem?

I can browse Facebook, play youtube videos, send messages on whatsapp but when i typed in a website address, it just didn't open.

2 REPLIES 2

Tup
Great Citizen / Super Citoyen

I have read in other places that sometimes the LGG4 requires a factory reset when moving to a new carrier.  Good idea mentioned, try the same websites on wifi vs cellular data.

NDesai
Oracle
Oracle

Does that happen on wifi too? or on data only?

 

Since it works with another phone, i think some issue with your LG phone. Might need to factory reset it? Make sure to backup if you do that.

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