@lfaber wrote:
I'm trying to get my wife on PM. She has tried setting up a new account twice. Both times the system hangs and the setup fails.
Is anyone else having issues.
I could use some hlep form a PM moderator.
When that happens it's best to wait an hour and try it again. It should work. If not you can conact the Public Mobile Team
The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern).
Hope this helps!
Note: Due to the high volume of requests please be patient, it might take a while to get a response.
**Edit: Don't forget to clear your cache and maybe use incognito mode on your browser.
