@chantalcb74 wrote:
For the last several weeks I have had issues using data.
I noticed this issue began when my home wifi was down and I (believe) I maxed out my data usage then turned off my data for the rest of my billing cycle. I have an iPhone XR it’s about 6 months old.
when I’m on data it says I’m on LTE but no apps (example email, instagram, google) will load when trying to refresh the page. However, iMessage works.
I have tried resetting network settings and tested my SIM card ... put in a ticket also but they haven’t been able to resolve this.
Please help!
Hi @chantalcb74 according to this article https://www.technobezz.com/common-iphone-xr-issues-and-their-fixes/
If there is something wrong with the Wi-Fi or if the LTE towers are not working properly, the network preferences on the device may have gone seriously wrong. If you are looking forward to enjoying the network with a fresh start, you have to follow the steps as recommended.
- Launch the Settings
- Tap General and Reset
- Tap on the Reset Network Settings with the passcode if needed.
Edited: I see that you had already done a network reset and still have the problem. Then it could be iOS14 bugs and performance issues per this article
https://www.gottabemobile.com/how-to-fix-bad-ios-14-performance/
Restart Your iPhone
If you start noticing UI lag or another performance issue on your iPhone, try restarting it. Power it down, leave it off for a minute, and the turn it back on.
Update Your iPhone
Apple will periodically release new iOS 14 software. Point updates (x.x.x) are usually focused on fixing bugs while milestone upgrades (x.x) usually deliver a mix of features and fixes.
While Apple might not call out performance fixes in an update’s change log, new software always has the potential to help (or hurt) your iPhone’s overall performance.
I hope this helps. Cheers!
