Incomplete transfer

[leonardYang]

I have just transferred form chatr. I can access to the internet. However, i can not make or receive any phone call. I can send out SMS but can not receive them. 

[leonardYang]

I did receive a text from Chatr and i did reply yes to approve the port

[slusagm]

did you receive a text from Chatr and did you reply yes to approve the port?

there is a porting assistance team you can call and ask for update.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them 

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote