Incomming calls intermittently not getting through

[matroisieme]

Incomming phone call(or calls?) not received and wasn't transferred to voice mail this morning (phone on, no calls in account history). I spoke later to one of my interlocutors. They got a message saying ' no subscriber at this nunber' aroud 11:20.

The reception where I live is weak (at best RSRP:-100dBm, 21asu RSRQ: -11dB, SNR: 8.0 dB Telus (302220 )CGI:01DDB101. I get this problem intermittently as far as I am aware (support request #3778-2017).

[srlawren]

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@matroisieme wrote:

Canada wide plan. I used 'interlocutor ' not knowing it seemed fancy. I am francophone and 'interlocuteur ' is a commun word in french. I posted in english in the hopes that I could  get more answers.

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@matroisieme no worries, it's just not a word I run into in my social circles  I guess I need to befriend more fancophones!  🙂  Okay so the calling plan isn't the issue, I just wanted to rule that out.  [Since Hull straddles the ON/QC border, it can cause issues for folks on Province-wide talk plans, if their phone happens to connect to a tower from the other province, which does happen.]

[matroisieme]

Canada wide plan. I used 'interlocutor ' not knowing it seemed fancy. I am francophone and 'interlocuteur ' is a commun word in french. I posted in english in the hopes that I could  get more answers.

[srlawren]

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@matroisieme wrote:

Thanks for the suggestions,  I already tried both. I do wonder if Telus is planning any improvements to signal strength in my area (Hull, Qc). Bell and Videotron (so probably Fizz too) signals are much stronger in my neighborhood.

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@matroisiemesince you're in Hull I'm going to ask:  what talk plan are you on?  

[srlawren]

@matroisieme thanks for teaching me a new word I'd never seen/heard before to the best of my recollection.  I definitely had to Google "interlocutor" to learn that it means "a person who takes part in a dialogue or conversation".  Fancy.  

[matroisieme]

Thanks for the suggestions,  I already tried both. I do wonder if Telus is planning any improvements to signal strength in my area (Hull, Qc). Bell and Videotron (so probably Fizz too) signals are much stronger in my neighborhood.

[will13am]

@matroisieme, you might have troubleshooted your own problem.  Weak signal causing intermittent connectivity can result in the weird behavior.  You can try turning the phone off and calling yourself on a different phone and confirm calls going to voice mail.