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I forget my password

Rawia
Great Neighbour / Super Voisin

Please help me to reset my password 

4 REPLIES 4

kselmak
Mayor / Maire

@Rawia 

Contact moderators and be ready to prove that you are the account holder

You can reach them directly here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

They will respond via private messages not the email

Staliger
Mayor / Maire

@Rawia  here is the article how you can contact mods who are able to restore the access for you: https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator

gpixel
Mayor / Maire

@Rawia have you tried the "forgot password" option already?

RossN
Mayor / Maire

@Rawia click on the? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator request password reset    check the envelope top right corner for a reply response time is 2 to 48 hours

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