I did not get my rewards

[jazzeux]

Hi, 

I did not get my rewards for the last 3 months (21$ missing). Also, I tried to submit à ticket, but the Web page freeze. Can I contact à moderator here? @CS_Agent 

[esjliv · Accepted solution]

Hello @jazzeux 

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 -  Click the bubble comment circle on the bottom right hand side of your screen to talk to SIMon the chat bot or link:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

OR

2 - Contact the Public Mobile  Moderator_Team via private message using this link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

If you are having issues submitting the ticket try opening a tab in incognito mode and do method 2 above.

But in the meantime, what do you mean you did not get your rewards? What exactly are you missing?