In July, I might have initiated an activation of a new SIM card purchased from a Telus store. The online activation process might have dropped in the middle because I was in a hurry to have a trip to HongKong. There was a charge already posted to my credit card account in the August statement concerning that incomplete activation.
Since my return from HongKong in September every time I login to my Public Mobile account I would be asked first to resume the activation process. Now I don't need to activate any new SIM any more. I just need to go on with my existing phone line which has been in use for over 2 years with Public Mobile. How could I cancel the pending and incomplete activation so as to allow me to check and use other features, like checking my account information.
