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How to get my data connection back again

pabloguerrero
Great Neighbour / Super Voisin

Hi.

I had to reset my phone to factory setting due to malfunctioning. Despite I kept track of what has to be input in the Access Point Names and was filled out as such, I have been able to get neither the network displayed nor the right performance of data streaming. Is there anywhere a list of those features to upload in the fields just in case I made a mistake?

2 REPLIES 2

Luddite
Oracle
Oracle

@pabloguerrero Still stuck?

APN Settings

 

Name: Public Mobile

APN: sp.mb.com

Proxy: Leave blank

Port: Leave blank

Username: Leave blank

Password: Leave blank

Server: Leave blank

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Leave blank

APN type: default,supl,mms,DUN

APN protocol: IPv4

APN roaming protocol: IPv4

Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

 

Especially no spaces in APN Type field: https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Calling-Texting-Data-work-fine-MMS-no...


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Anonymous
Not applicable

 @pabloguerrero : Post screenshots of what you have and maybe an eagle eye here might spot something. Different set of eyes and all that.

Can you set networks to automatic? Or manually scan for here? Also check to make sure you're not on GSM. You want to be among LTE/WCDMA/UMTS/HSDPA/4G/3G.

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