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How to check data used?

rollme1kenobi
Good Citizen / Bon Citoyen

WI sure would like to know how much data I have left at any given time. It’s September 19. In my Public Mobile app, it shows 1.56 of 50 GB used, “Last updated Aug 18”. This is useless, I’ve used much more than that. How can I  know where I am in my usage at any time I check, with up to date figures????

5 REPLIES 5

self solution removed

rollme1kenobi
Good Citizen / Bon Citoyen

Issue has been resolved, refresh in app worked, tyvm all

kb_mv
Mayor / Maire

@rollme1kenobi  On my Android phone in the app, I pull down on the main/usage screen and it will update it.

softech
Oracle
Oracle

@rollme1kenobi I can see you are using the app already and not the browser 

Try to logout the PM app and re-login and you will see the updated usage

Worst case, uninstall and reinstall PM app 

BKNS27
Mayor / Maire

@rollme1kenobi 

Clear the cache on your browser before login to your account online or login on the PM app.

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