How much was I charged?
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2018 07:57 PM - edited 01-05-2022 06:00 AM
Hello, so today I had been charged for my plan for the payment, I am not sure where to check for the amount that was charged, I look at the transaction history sheet and I’m confused where to look for the amount I have gotten charged because there are 3 columns I don’t know where to look, can some please help me out, and yes I have auto payment on
- Labels:
-
Service
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2018 10:38 PM
@_parth23, what was your method of payment? One way to corroborate what you see in payment history is to compare against your credit/debit statement or voucher amount.

- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2018 10:28 PM
@_parth23, You should see an entry in the Credit column with a Transaction Type of Automatic Top-Up. The amount is the amount before tax that would be charged to your card. The tax rate depends on the province that your phone number's area code belongs to.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2018 08:03 PM
Credit is what you were charged.
Debit is what applied to your account
Balance is extra funds in your account. Eg Auto pay credit $2.00
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2018 08:02 PM
@_parth23 wrote:Hello, so today I had been charged for my plan for the payment, I am not sure where to check for the amount that was charged, I look at the transaction history sheet and I’m confused where to look for the amount I have gotten charged because there are 3 columns I don’t know where to look, can some please help me out, and yes I have auto payment on
Post a screenshot of your payment history for us to take a look.
