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How do I unlock this account?

Funzone36
Great Neighbour / Super Voisin

Hi, my account is locked. How do I unlock it? 

2 REPLIES 2

saurav
Good Citizen / Bon Citoyen

Have you tried messaging a Moderator?

NDesai
Oracle
Oracle

@Funzone36 You will need to send a private message to the Moderator_Team with your account info.

More info on contacting mods:

Spoiler
How can I view my private messages between myself and a Community Moderator?If I do need Moderator assistance, what information should I provide?
    • Once the Community Moderator has responded to your private message, they will provide you with a secure link so they can authenticate your account information
    • In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number
What are the Contact Support’s hours of operation?
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:00PM (EDT)

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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