How do I buy extra data?

[michelle-liu]

I mistakenly use my mobile data to watch drama, right now is 95% been used. If I wanna purchase more for this time only; What should I do? How much do I have to pay?

please reply ASAP. 

And, thanks for help! 

[pakmode]

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@wetcoaster wrote:

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@michelle-liu wrote:

I mistakenly use my mobile data to watch drama, right now is 95% been used. If I wanna purchase more for this time only; What should I do? How much do I have to pay?

please reply ASAP. 

And, thanks for help! 

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How much time is left until your renewal date?

You can also add the funds for renewal to your account and contact the mods to ask for an early renewal of your plan.

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

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+1

[wetcoaster]

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@michelle-liu wrote:

I mistakenly use my mobile data to watch drama, right now is 95% been used. If I wanna purchase more for this time only; What should I do? How much do I have to pay?

please reply ASAP. 

And, thanks for help! 

---

How much time is left until your renewal date?

You can also add the funds for renewal to your account and contact the mods to ask for an early renewal of your plan.

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

[ShawnC13]

@michelle-liu, what you need to do is to login to self serve and go to purchase addons.  The data options are $10 200mb or $30 for 1GB.  It will ask for a payment through credit card or voucher.  Currently there have been some issues with addon purchases so if you run into an issue you can also use the *611 for automated addon purchases.  I have never used this feature but I believe you are able to use this feature even if you haven't added funds to your account IF you have autopay setup.(If I am wrong I will be corrected).  The nice thing about addons they are not time sensitive any unused portion of the addon remaining on your plan renewal will be available to you the next time you need it.